Sunday, February 24, 2013

Wicked Problem Project Part D

My solution did not go quite as I had originally planned. My Wicked Problem has to do with the courses and content and audience I deal with at work. However for proprietary reason I could not use any of those elements to create my solution. I still managed to gamify an online learning activity though.  

Also I had originally planned on using Lectora as the software to help implement my solution, however as I got started I realized that that software was not the more efficient method. I switched up what software I used to Articulate Storyline and I am very happy with the results and un-linear usability to the game.

However! The course that I did create to demonstrate using game theory is available online and it is an actual game. Participants can access and utilize this finished game-theory course. It also tests the users and gives feedback based on whether they were right or wrong. It also has a scoring aspect that rewards and reinforces correctly answered questions. With this game I prove my solution in such a way that it demonstrates using game theory in an e-learning environment.

I may approach next time a tad different. It all really depends on the content. Jeopardy works in the sense that you are almost surveying the audience to see what they know already or perhaps warming them up for a course or content they are about to learn about. However most courses need to cover information, content and some kind of assessment. A topic related to what I work with at Amway is selling. Ideally I would create a scenario based course that would cover different conversations with the seller and buyer. Depending on how the learner answers each question then reflects what question they get next. Doing so will allow different levels of sellers (learners) to still learn new information and improve their selling skills.

I would suggest to others doing my type of work to try out several types of software. You may think you know what you want to use but there might be a better option out there. I did my first "page" in three different tools to see what was going to work and look best. 

If I had a time machine I don't think I would do things during the implementation stage much different then I did. Time will always be a factor for which software I choose. I tried to write out/sketch what the project would look like on the developer end. With these types of courses and being so un-linear it gets almost more confusing to draw it all out. I am very much a hands on visual person. That is why I opted for making a page in each tool to test out the usability of features and to also get a better idea of what the final project would look like. 

If you are going to find a Wicked Problem and create a solution I would suggest that you don't pick something proprietary.  I don't have a classroom or a different audience or content that I could have covered. It was tough coming up with a useful topic for an actual audience. I learned that I really have to have a clear end goal and purpose for any project I do. It gives me motivation and energy to do the project to the best of my ability. In general if you plan to seek out a problem and create a solution, I suggest that you choose something that you are passionate about. You will not put up the adequate fight it may take to find the solution if you do not truly care about the solution and how it effects your target audience. Secondly, gather as much information as you can and organize it. You want to have everything laid out when you come across bumps in the road. You should also recognize that there may be more than one solution or several ways to come to a solution. This is where you need to determine what effects the audiences experience and what is worth or not worth the effort. In many cases there is no need to reinvent the wheel. You can capture concepts or use tools and modify them to fit your wicked problem/solution. 

I don't think I will be actively searching for wicked problems. I really only have the time and energy to react to problems as they come up currently. But if I see a problem that I know I can fix quickly, I will definitely do my best to offer my solution. 

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